What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Forms not generating automatic replies

    Asked by ruvosika on June 16, 2016 at 04:09 PM

    I am using this account and fem@reinhardt.edu, and neither account is generating automatic replies to form submissions. These forms that sent automatic replies before today.


    Please advise.



  • Profile Image

    Answered by victor on June 16, 2016 at 05:38 PM

    I have reviewed your latest form. While reviewing your notification settings I found your outdoor email was in our bounce list.

    I have removed it and you should be able to receive notification now. If you still have problems with this or other emails, you can remove it from the ACCOUNT->SETTINGS->BOUNCE LIST

    How to Remove Your Email Address from Bounce List