Forms not generating automatic replies

  • ruvosika
    Asked on June 16, 2016 at 4:09 PM

    I am using this account and fem@reinhardt.edu, and neither account is generating automatic replies to form submissions. These forms that sent automatic replies before today.

     

    Please advise.

     

     

  • victor
    Replied on June 16, 2016 at 5:38 PM

    I have reviewed your latest form. While reviewing your notification settings I found your outdoor email was in our bounce list.

    Forms not generating automatic replies Image 1 Screenshot 30

    I have removed it and you should be able to receive notification now. If you still have problems with this or other emails, you can remove it from the ACCOUNT->SETTINGS->BOUNCE LIST. 

    How to Remove Your Email Address from Bounce List

    Forms not generating automatic replies Image 2 Screenshot 41