What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't seem to open my filled out forms or my blanks. I also am not getting the notified when someone fills out a form. Alayna Gronlund form missing?

    Asked by cambush on June 17, 2016 at 02:19 AM
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    JotForm Support

    Answered by Chriistian on June 17, 2016 at 03:20 AM

    Apologies for the inconvenience. We had a temporary issue with the server earlier, but I would like to inform you that this issue has been fixed. You should be able to see your forms successfully.

    As for your issue regarding the email, your address was added to the bounce list due to sending to too many recipients within an hour. Please note that Free accounts can forward/reply 20 emails per hour. I have now removed the address from the bounce list so you should receive the next notifications successfully.

    To remove an address from the bounce list using your account, please follow this guide: How to Remove Your Email Address from Bounce List.