What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form details are not coming to my email

    Asked by hifrmraj on June 18, 2016 at 02:03 PM

    Form details are not coming to my mails for the last 30-40 days.. kindly solve the problem

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Jan on June 18, 2016 at 04:53 PM

    I checked your form and I saw 3 email recipients for the notification. All recipients are not in the bounce list. I checked the mail logs and I can see that the notifications are being sent successfully to your email address.

    I checked the settings of your notification and I can say that it is configured properly. Please check your spam folders or junk mails. 

    You might want to change the Sender Email to (noreply@jotform.com). If the issue persist, please try creating a separate notifications for the other 2 recipients.

    Hope that helps. Thank you.