Form details are not coming to my email

  • hifrmraj
    Asked on June 18, 2016 at 2:03 PM

    Form details are not coming to my mails for the last 30-40 days.. kindly solve the problem

    Page URL: http://www.studymbbsinchina.in
  • Jan
    Replied on June 18, 2016 at 4:53 PM

    I checked your form and I saw 3 email recipients for the notification. All recipients are not in the bounce list. I checked the mail logs and I can see that the notifications are being sent successfully to your email address.

    Form details are not coming to my email Image 1 Screenshot 20

    I checked the settings of your notification and I can say that it is configured properly. Please check your spam folders or junk mails. 

    You might want to change the Sender Email to (noreply@jotform.com). If the issue persist, please try creating a separate notifications for the other 2 recipients.

    Hope that helps. Thank you.