What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How come my form doesn't show up on my website anymore?

    Asked by jeybacani on June 20, 2016 at 08:59 PM

    Also, I had trouble getting to your website to edit my site.

    Page URL:
    www.jeybacanigolf.com

    how form doesn't show site Getting
  • Profile Image
    JotForm Support

    Answered by Kevin_G on June 20, 2016 at 09:56 PM

    I have checked your website and did not find any JotForm embedded on it, could you please provide us the exact link where you're trying to embed the form? 

    I have also checked your account and it is fine.

    Please try using the iFrame code to embed your form, here is the guide that will help you to do it: Getting-the-form-iFrame-code

    Also, I had trouble getting to your website to edit my site

    Could you please provide us more details about this, I'm not sure if with "edit my site" you're referring to edit your forms, but please let us know more details and we will be glad to help you. 

  • Profile Image

    Answered by jeybacani on June 20, 2016 at 10:45 PM

    You can't find a Jotform because I deleted it and I'm trying to reembed it. It won't work. I've tried manually typing codes, copy and paste codes, etc. It will not link to your pages/forms. The exact link is: [ http://jeybacanigolf.com/2016-summer-camps.html ]( http://jeybacanigolf.com/2016-summer-camps.html ). But it doesn't matter what the exact link is, it still won't connect to the form.
    ...
  • Profile Image
    JotForm Support

    Answered by Kiran on June 20, 2016 at 10:56 PM

    I see that the form is linked directly on the web page. If you want to embed the form on your web page, you can get the form embed code from the publish wizard and use this code on your web page to display the form.

     

    Please follow the steps provided in the guide below:

    https://www.jotform.com/help/34-Adding-a-form-to-a-web-page

    Hope this information helps!

  • Profile Image

    Answered by jeybacani on June 20, 2016 at 11:45 PM

    Tried that, it doesn't work. That's why I tried just to link it. If you click on that link, you'll notice that it doesn't get you anywhere. I'm trying to find another form builder company as we speak.
    ...
  • Profile Image
    JotForm Support

    Answered by Chriistian on June 21, 2016 at 12:24 AM

    Apologies for the inconvenience. I clicked on the jotform link found in your website and it appears that I was directed to your form without any issues.

    Can you please try clearing your form cache and your browser cache to see if that resolves the issue? Please also try using another device to see if the form is still not seen there. If the issue still persists, do let us know.