How come my form doesn't show up on my website anymore?

  • jeybacani
    Asked on June 20, 2016 at 8:59 PM

    Also, I had trouble getting to your website to edit my site.

  • Kevin Support Team Lead
    Replied on June 20, 2016 at 9:56 PM

    I have checked your website and did not find any JotForm embedded on it, could you please provide us the exact link where you're trying to embed the form? 

    I have also checked your account and it is fine.

    Please try using the iFrame code to embed your form, here is the guide that will help you to do it: Getting-the-form-iFrame-code

    Also, I had trouble getting to your website to edit my site

    Could you please provide us more details about this, I'm not sure if with "edit my site" you're referring to edit your forms, but please let us know more details and we will be glad to help you. 

  • jeybacani
    Replied on June 20, 2016 at 10:45 PM

    You can't find a Jotform because I deleted it and I'm trying to reembed it. It won't work. I've tried manually typing codes, copy and paste codes, etc. It will not link to your pages/forms. The exact link is: [ http://jeybacanigolf.com/2016-summer-camps.html ]( http://jeybacanigolf.com/2016-summer-camps.html ). But it doesn't matter what the exact link is, it still won't connect to the form.
    ...
  • Kiran Support Team Lead
    Replied on June 20, 2016 at 10:56 PM

    I see that the form is linked directly on the web page. If you want to embed the form on your web page, you can get the form embed code from the publish wizard and use this code on your web page to display the form.

    How come my form doesnt show up on my website anymore? Image 1 Screenshot 20

     

    Please follow the steps provided in the guide below:

    https://www.jotform.com/help/34-Adding-a-form-to-a-web-page

    Hope this information helps!

  • jeybacani
    Replied on June 20, 2016 at 11:45 PM

    Tried that, it doesn't work. That's why I tried just to link it. If you click on that link, you'll notice that it doesn't get you anywhere. I'm trying to find another form builder company as we speak.
    ...
  • Chriistian Jotform Support
    Replied on June 21, 2016 at 12:24 AM

    Apologies for the inconvenience. I clicked on the jotform link found in your website and it appears that I was directed to your form without any issues.

    How come my form doesnt show up on my website anymore? Image 1 Screenshot 20

    Can you please try clearing your form cache and your browser cache to see if that resolves the issue? Please also try using another device to see if the form is still not seen there. If the issue still persists, do let us know.