What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Question about American Express payments and texting ability.

    Asked by Leanne  on June 22, 2016 at 07:58 PM

    Hi there,


    We have two questions

    Can we pay our account via American Express and is there any extra fee?

    Can we text people who fill out forms and is there any extra fee? (ie is there a testing feature)

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    JotForm Support

    Answered by Chriistian on June 22, 2016 at 11:42 PM

    You can indeed subscribe to our subscription plans using your american express card. I would like to inform you that there is no extra charge when you subscribe to our plans. To upgrade your account, please follow this guide: How to Upgrade My Account.

    Unfortunately it is currently not possible to text a user who filled out your form. However, it is still possible to send them an email instead. Here's how: Creating a Form Autoresponder.

    If you need further assistance, please let us know.