One of my forms suddenly not working!

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    ashtutors
    Asked on June 23, 2016 at 04:11 AM

    I have a form on my contact us page here:

    http://www.ashtutors.co.uk/contact-us.html

     

    It's suddenly getting stuck at the 'submit form' stage, and just says 'please wait' without actually submitting the form.

     

    Can anyone please help to solve this? I'm using an iframe which has worked fine up til now.

     

    Many thanks.

     

    Geoff

  • Profile Image
    Welvin
    Answered on June 23, 2016 at 05:42 AM

    You are current using our source code embed and it is most likely that the form scripts creates a conflict in the page which is causing this problem. To fix it, I would suggest re-embedding the form using our iframe method: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

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    ashtutors
    Answered on June 23, 2016 at 07:35 AM

    Great that's solved it - thanks!