What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to add en email notification to my form?

    Asked by Pborrell1 on June 23, 2016 at 09:18 PM

    https://www.jotform.com//?formID=51427123440141

    When I choose the option to edit the form and click on the email icon,i  do not get the option to set up notification email, just auto responder. Where do I find a way to add notification email info?

    email set up notification Getting set up
  • Profile Image
    JotForm Support

    Answered by Kevin_G on June 23, 2016 at 09:25 PM

    I have checked your from and indeed you currently have only one email auto-responder, but there you can set up an email notification by clicking on the button "Create New Email".

    Here is a guide that will help you with detailed info about creating email notifications: Setting-Up-Email-Notifications

    Do let us know if you have questions, we will be glad to help you. 

  • Profile Image

    Answered by Pborrell1 on June 23, 2016 at 09:51 PM

    Thanks - but now I am not receiving the notification emails.
  • Profile Image
    JotForm Support

    Answered by Kevin_G on June 23, 2016 at 09:56 PM

    As this is a different report than the one originally posted on this thread, I have moved it to a new link, it can be found here: https://www.jotform.com/answers/868507 

    We will assist you there as soon as possible.