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Project1000Asked on June 27, 2016 at 7:04 PM
I'd like to know why I'm not receiving submissions for my form
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Project1000Replied on June 27, 2016 at 9:52 PM
The email is contact@t*****a.com and je*****@t*****a.com
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David JotForm Support ManagerReplied on June 27, 2016 at 11:35 PM
Only contact@t*****a.com was in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
I have now white-listed it. In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender:
· jotform.com
· email.amazonses.com
· amazonses.com
· jotform.co
· secure.jotform.co
· s3.amazonaws.com
· static-interlogyllc.netdna-ssl.com
Let us know if you need more help.