What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email notifications are not being received.

    Asked by RicardoGunter on June 29, 2016 at 09:26 PM
    email
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    JotForm Support

    Answered by Chriistian on June 29, 2016 at 11:13 PM

    I checked the email address on your account and it appears to have been added to the bounce list, which is why you are not receiving the email notifications. I have now removed the email address from the bounce list so the next email notifications should be sent successfully.

    To learn more about the bounce list and how to remove an address from it on your end, please follow this guide: How to Remove Your Email Address from Bounce List. Regards.