Email notifications are not being received.

  • RicardoGunter
    Asked on June 29, 2016 at 9:26 PM
  • Chriistian Jotform Support
    Replied on June 29, 2016 at 11:13 PM

    I checked the email address on your account and it appears to have been added to the bounce list, which is why you are not receiving the email notifications. I have now removed the email address from the bounce list so the next email notifications should be sent successfully.

    To learn more about the bounce list and how to remove an address from it on your end, please follow this guide: How to Remove Your Email Address from Bounce List. Regards.