- telcswAsked on June 30, 2016 at 01:59 PM
I know the storage space is going to be limited, but I thought I could download older forms to save them. Is that true?
- JotForm SupportdavidAnswered on June 30, 2016 at 03:24 PM
Yes, we allowed a month for accounts that were over limit to download older submissions before the excess were removed. Several notifications were sent to the address associated with you account.
I believe your data has not yet been fully removed and upgrading to a "Storage" account should restore anything that has been limited. You can then download the previous data:
The same process will also download all your current data.