What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I am a sub account of another account but I am not receiving emails of submissions

    Asked by donnah on June 30, 2016 at 04:17 PM

    I gave myself all the privileges that I could under User.  What else do I need to do?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Mike on June 30, 2016 at 06:48 PM

    In case you would like to include the sub user's email address as a recipient email address on form, please follow the next guide.

    Send Notifications to Multiple Recipients

    If you need any further assistance on this, please let us know. We will be happy to help.