My form is not showing properly in tablet or phone

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    Karin
    Asked on July 01, 2016 at 04:46 AM

    The form is working great on my Muse Desktop. However, I cannot get the form to appear on either my tablet (iPad) or my iPhone. I've created the website with Adobe Muse. And I used your widget Mobile Responsive but it doesn't work. I don't know what I'm doing wrong?

    Any help would be appreciated.

  • Profile Image
    Jan
    Answered on July 01, 2016 at 08:17 AM

    I checked your webpage and the form disappeared when I reduce the browser's width. Please try to re-embed the form using the Iframe method. This will prevent script conflicts between the form and the webpage.

    Also, please make sure that the "Make this form responsive" is enabled in the Form Designer.

    If it is still not responsive, please add the Mobile Responsive widget to your form.

    Related guide: https://www.jotform.com/help/311-How-to-make-forms-mobile-responsive

    Hope that helps. Thank you.

  • Profile Image
    KarinVerbruggen
    Answered on July 04, 2016 at 05:32 AM

    Many thanks to you Jan! It works okay!

  • Profile Image
    Jan
    Answered on July 04, 2016 at 11:20 AM

    Glad I can help. If you need any help, let us know. Thank you.