What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    When I upload to Facebook why does it not show my form name?

    Asked by Necessaryarts on July 01, 2016 at 02:10 PM
    name form name
  • Profile Image
    JotForm Support

    Answered by Welvin on July 01, 2016 at 03:31 PM

    Are you referring to your form name/page title in the browser tab? If yes, since the form is embedded, you can't see it there. You'll only see the Facebook tab/app name. If not, please share us with us your Facebook page and let us know what name are you referring to. A screenshot would be helpful. 

  • Profile Image

    Answered by Necessaryarts on July 02, 2016 at 01:45 AM
    Hi,
    This is what I mean.. I named the form Take That Shot and this is how it
    appears when I post it.... How do I rectify this?
    [image: Inline image 1]
    *Stimulating Minds Through Artistic Expression*
    P.O.Box 392573
    Dubai
    U.A.E
    971 (0) 562 659 348
    www.necessaryartsschool.com
    ...
  • Profile Image
    JotForm Support

    Answered by Boris on July 02, 2016 at 08:32 AM

    I'm afraid your image didn't get through, since our forum software cannot accept inline images sent through email. In order to attach an image, you would have to open your support thread directly in a web browser, and attach them in a manner described here:

    https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-in-support-forum

    Your current support thread is here:

    https://www.jotform.com/answers/874152

    When it comes to the issue at hand, without seeing the image, I assume it may be related to the Page Title setting of your form. There is a difference between the name of the form, and its Page Title (HTML title).

    You can change the Page Title by going to Preferences:

    Once there, switch to the Advanced tab, slick on Show More, and change the Page Title to the name you want to see when the form is opened directly in a web browser:

    If this does not resolve the issue you were having, please describe the exact steps we need to take, and provide the link(s) we need to open in order to see the issue, and we will be happy to help. Thank you.