When I upload to Facebook why does it not show my form name?

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    Asked on July 01, 2016 at 02:10 PM
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    Answered on July 01, 2016 at 03:31 PM

    Are you referring to your form name/page title in the browser tab? If yes, since the form is embedded, you can't see it there. You'll only see the Facebook tab/app name. If not, please share us with us your Facebook page and let us know what name are you referring to. A screenshot would be helpful. 

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    Answered on July 02, 2016 at 01:45 AM
    This is what I mean.. I named the form Take That Shot and this is how it
    appears when I post it.... How do I rectify this?
    [image: Inline image 1]
    *Stimulating Minds Through Artistic Expression*
    P.O.Box 392573
    971 (0) 562 659 348
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    Answered on July 02, 2016 at 08:32 AM

    I'm afraid your image didn't get through, since our forum software cannot accept inline images sent through email. In order to attach an image, you would have to open your support thread directly in a web browser, and attach them in a manner described here:


    Your current support thread is here:


    When it comes to the issue at hand, without seeing the image, I assume it may be related to the Page Title setting of your form. There is a difference between the name of the form, and its Page Title (HTML title).

    You can change the Page Title by going to Preferences:

    Once there, switch to the Advanced tab, slick on Show More, and change the Page Title to the name you want to see when the form is opened directly in a web browser:

    If this does not resolve the issue you were having, please describe the exact steps we need to take, and provide the link(s) we need to open in order to see the issue, and we will be happy to help. Thank you.