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CRAAAsked on July 4, 2016 at 1:54 PM
I used a template and changed the name of the form to better fit the purpose, however whenever I copy the link it shows it as an Event form anyway. I cloned it and it has now changed the title but says Clone in front of it. How can I get it to show the actual name of the form.
Clone of Online Auction Item Submission Form
should read Online Auction Itme Submission Form.
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liyamReplied on July 4, 2016 at 2:07 PM
Hello CRAA,
You can change your form Title by clicking Preferences
On the Advanced Tab, click the show more button at the bottom-left
Lastly, edit your title on the Page Title field and save your changes.
If you have questions or if the problem persists, please let us know.
Thanks.
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CRAAReplied on July 4, 2016 at 2:45 PMIt still says clone in front of it. Followed all the steps. Everything else
has the corrected name.
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liyamReplied on July 4, 2016 at 2:58 PM
Can you try making a full refresh of your browser? Currently this is how it appears on my end:
Thanks.
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CRAAReplied on July 4, 2016 at 3:45 PMIt is when I copy the link and past it that the box to the link has the
wrong name in it. Let me see if I can figure out how to get you
there....ok...here is a screen shot.
Thanks for your help. I am stumped and out of ideas /-;
A new response has been received:
[image: JOTFORM] /www.jotform.com>
Answered by * liyam *
Can you try making a full refresh of your browser? Currently this is how it
appears on my end:
Thanks.
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Nik_CReplied on July 4, 2016 at 5:17 PM
Unfortunately, we didn't receive your screenshot, please follow this guide on how to insert an image in your thread.
In the meantime, this is what I see when I open your website:
We'll wait for your response.
Thank you!
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CRAAReplied on July 4, 2016 at 6:45 PMok, I sent it to your attention but I don't know if you will get it. Maybe
it would have been easier to just build a new form. The post has CLONE in
front of it even though I have changed it everywhere.
Thanks,
Susan
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MikeReplied on July 4, 2016 at 8:29 PM
The form is showing correct title on our side.
Unfortunately, we cannot receive attachments by email. If possible please add a screenshot to your support forum reply, so we will be able to troubleshoot this further.
How to include screenshot image in the support forum
Thank you.
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CRAAReplied on July 4, 2016 at 8:45 PMI did!
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Chriistian Jotform SupportReplied on July 4, 2016 at 10:04 PM
To attach screenshots, please visit your thread here: https://www.jotform.com/answers/875349, then follow the steps in this guide.
I also checked your form on my end and it seems to show the correct title "Online Auction Item Submission Form".
Do you still encounter the "Clone" title on the tab? Please try clearing your form cache and your browser cache to refresh the form. If the issue persists, please let us know.
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CRAAReplied on July 5, 2016 at 9:45 AMOk, I cleared the browser and form cache and still the same issue.
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jonathanReplied on July 5, 2016 at 10:02 AM
Have you tried also checking using a different browser? Perhaps the browser was the one having cache issue. Try using a different browser i.e. Firefox or Chrome and see if its different.
I also checked on my end and I see the correct form name/title as well.
So far you were not able to share to us a screenshot image of how it was on your side. So we are not able to have a visual on how it exactly it look on your side.
Can you please try creating a new post instead. Use this link https://www.jotform.com/contact/
You can use the option at the bottom to upload your screenshot image before you post the question.
Example:
We will wait for your updated response.