What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not receiving the forms on email

    Asked by henryke on July 05, 2016 at 04:20 AM

    Hi,

     

    I'm not receiving the forms on my email

     

    Thanks

     

    Henrique

    Page URL:
    https://form.jotformeu.com/61374092861357

  • Profile Image
    JotForm Support

    Answered by jonathan on July 05, 2016 at 07:30 AM

    Hi,

    I checked your form https://www.jotformeu.com/form/61374092861357 email and I found that it was not properly configured.

    I suggest you follow this guide on how to properly setup your form Notification Email

    User guide: Setting-Up-Email-Notifications

    Let us know if you need further assistance.