What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am not clear on how to use this JotForm.

    Asked by Alicia Figueras  on July 05, 2016 at 09:24 AM

    Can someone walk me through it or else I will need to cancel my subscription.  Please advise.

    new user signup
  • Profile Image
    JotForm Support

    Answered by jonathan on July 05, 2016 at 09:51 AM

    Thank you for contacting us. 

    I recommend creating an account if you haven't done so yet. You can use this link https://www.jotform.com/signup to signup using your email account.

    Once you have an account, you will be able to get a welcome email that will help you get a better orienatation on what JotForm is.

    link: https://www.jotform.com/

    Please let us know how we can be of further assistance.

     

     

     

     

  • Profile Image

    Answered by Alicia Figueras  on July 05, 2016 at 10:45 AM
    I have an account and do not get assistance. Is the only assistance you
    offer are emails?
    Respectfully,
    Alicia
    Alicia Figueras
    President/CEO
    *202-627-0273*
    Excellence in Success
    *excellenceinsuccess.com *
    *"Success is the result of an informed approach to choices and
    opportunities when combined with a committed effort through
    excellence"...MC*
    ...
  • Profile Image
    JotForm Support

    Answered by Welvin on July 05, 2016 at 11:13 AM

    I've checked your email address and found the account excellenceinsuccess. We suggest logging into your account before creating your forum threads so this way, we can check your history and make a follow up just in case you are not getting our replies through email. 

    We provide support through this support forum (https://www.jotform.com/answers), through email (support@jotform.com) and sometimes, through chat. 

    We'd be happy to help so please let us know if you need a form, but I would suggest checking the following guide to start with your first web form:

    https://www.jotform.com/help/2-How-to-Create-Your-First-Web-Form

     

  • Profile Image

    Answered by Alicia Figueras  on July 05, 2016 at 11:45 AM
    I actually figured it out. Thank you.
    Respectfully,
    Alicia
    Alicia Figueras
    President/CEO
    *202-627-0273*
    Excellence in Success
    *excellenceinsuccess.com *
    *"Success is the result of an informed approach to choices and
    opportunities when combined with a committed effort through
    excellence"...MC*
    ...
  • Profile Image
    JotForm Support

    Answered by Welvin on July 05, 2016 at 12:00 PM

    That's great to know. Please contact us again if we can help in any way.