I can not get email notification.

  • royalturkish
    Asked on July 10, 2016 at 8:30 PM

    Hi,

    I can not get email notifications since 1 month.

    What is the reason?

    Thanks for your help in advance!

    Kind regards,

    Daniel

  • Chriistian Jotform Support
    Replied on July 11, 2016 at 12:16 AM

    It appears that your email address info@********.com was added to the bounce list, which is why you are not receiving any notifications. I have now removed the email address from the bounce list so you should receive the next email notifications successfully.

    For more info on the bounce list and how to remove an address from it, please follow this guide: How to Remove Your Email Address from Bounce List. Regards.