What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Auto-Responder Email: How to know if the email was successfully sent?

    Asked by Milva on July 11, 2016 at 05:15 AM

    where can I see if the autoresponder email has been sent correctly to the submitter of the form? is there also any statistics about the autoresponder email?



    This is a re-post of a comment on Explanation of Email Notification and Autoresponder Settings

    autoresponder email statistics email correctly
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    JotForm Support

    Answered by Kevin_G on July 11, 2016 at 09:12 AM

    If you're using our default sender email addresses then you should be able to find these auto-responders emails in the email history, here is a guide that will help you to check your email history: How-to-View-All-Your-Form-Email-History

    You will find the emails sent to your email recipient address and you should find auto-responders emails, you should find using either your form ID or the submitter's email address. 

    Hope this helps.