Auto-Responder Email: How to know if the email was successfully sent?

  • Profile Image
    Milva
    Asked on July 11, 2016 at 05:15 AM

    where can I see if the autoresponder email has been sent correctly to the submitter of the form? is there also any statistics about the autoresponder email?



    This is a re-post of a comment on Explanation of Email Notification and Autoresponder Settings

  • Profile Image
    Kevin_G
    Answered on July 11, 2016 at 09:12 AM

    If you're using our default sender email addresses then you should be able to find these auto-responders emails in the email history, here is a guide that will help you to check your email history: How-to-View-All-Your-Form-Email-History

    You will find the emails sent to your email recipient address and you should find auto-responders emails, you should find using either your form ID or the submitter's email address. 

    Hope this helps.