What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I get my jotform to load correctly in WordPress?

    Asked by MimiL on July 11, 2016 at 02:32 PM

    Hi there,


    I have a student registration form and when we click submit it says "Please wait..." and never finishes loading or submitting the form. We've tried from our computers as well as our mobile phones. 


    Thanks for any help you can provide!


    -Mimi Lonsdorf

    Peninsula Ballet Theatre

    Page URL:

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    JotForm Support

    Answered by BJoanna on July 11, 2016 at 03:26 PM

    I have tested your embedded form and I was able to replicate mentioned issue, When I clicked on submit button, "Please wait..." message was shown and form was not submitted.

    After that I have tested your standalone form and I was able to submit it without any issues. 

    Please try to re-embed your form with iFrame code to see if that will resolve your issue. Inside of this guide you can find how to get iFrame code of your form: 


    Hope this will help. Let us know if you need further assistance.