How can I get my jotform to load correctly in WordPress?

  • MimiL
    Asked on July 11, 2016 at 2:32 PM

    Hi there,

     

    I have a student registration form and when we click submit it says "Please wait..." and never finishes loading or submitting the form. We've tried from our computers as well as our mobile phones. 

     

    Thanks for any help you can provide!

     

    -Mimi Lonsdorf

    Peninsula Ballet Theatre

    Page URL: http://peninsulaballet.org/school/summer-camps-and-dance-intensive-2016/2016-dance-camp-registration-form/
  • BJoanna
    Replied on July 11, 2016 at 3:26 PM

    I have tested your embedded form and I was able to replicate mentioned issue, When I clicked on submit button, "Please wait..." message was shown and form was not submitted.

    How can I get my jotform to load correctly in WordPress? Image 1 Screenshot 20

    After that I have tested your standalone form and I was able to submit it without any issues. 

    Please try to re-embed your form with iFrame code to see if that will resolve your issue. Inside of this guide you can find how to get iFrame code of your form: 

    https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Hope this will help. Let us know if you need further assistance.