-
christineliAsked on July 11, 2016 at 6:29 PM
Hello,
My form (associated with the email address christine.li@free.fr) no longer works: I do not get the forms on my email address christine.lieffroy@gmail.com.
Can you tell me what happens?
Thank you.
Christine Lieffroy
-
David JotForm Support ManagerReplied on July 11, 2016 at 9:30 PM
Your email address was in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
It has now been white-listed. Please make sure to whitelist our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender.
Here are our domain names:
- us-sub1.jotservers.com
- us-sub2.jotservers.com
- aws-sub1.jotservers.com
- aws-sub2.jotservers.com
- us-app2.jotservers.com
- jotservers.com
- jotmails.com
- jotform.com
- amazonses.com
- email.amazonses.com
- *.smtp-out.amazonses.com
- jotform.co
- secure.jotform.co
- s3.amazonaws.com
- static-interlogyllc.netdna-ssl.com
Let us know if you need more help, we will be glad to assist you.