How to deselect a product from paypal form?

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    hamishclanlab
    Asked on July 11, 2016 at 08:29 PM
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    Kiran
    Answered on July 11, 2016 at 10:52 PM

    Do you mean to say that the products in the PayPal field cannot be deselected? I have checked your JotForm and see that the products in the payment field are required fields. So the products once selected, they cannot be deselected. 

    You may uncheck the required option for the products in the payment field so that they should be able to work normally.

    Hope this information helps!

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    hamishclanlab
    Answered on July 12, 2016 at 12:45 AM
    Thank you Kiran,
    That worked,
    is there a way to test the full process without having to actually pay the amount?

    Regards,
    Hamish Williams


    Hamish Williams / Director
    hamish@clanlab.co.nz / +64 22 3815450
    Clan Lab Testing
    www.clanlab.co.nz
         
    To securely send me large files please use: https://www.hightail.com/u/hamishwilliams




    ...
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    Chriistian
    Answered on July 12, 2016 at 02:23 AM

    On behalf of my colleague Kiran, you are most welcome. Since the new concern is not related to deselecting a product, and also to better assist you with your latest concern, I have moved the question to its own thread. Please follow this link to view that thread: https://www.jotform.com/answers/880354. Regards.

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    baycupadmin
    Answered on August 22, 2016 at 02:28 PM

    This doesn't seem to work anymore. I've unchecked "required" and I still can't deselect a product on the Paypal section of my jotform.

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    Kiran
    Answered on August 22, 2016 at 03:12 PM

    @baycupadmin, 

    I see that you have opened a separate thread for the issue that you are experiencing. We'll address the issue on your thread shortly.

    https://www.jotform.com/answers/912706

    Please stay tuned. Thanks!