What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I see submissions or edit a shared form?

    Asked by tfree9 on July 12, 2016 at 08:36 AM

    1.A colleague has developed a form on my behalf and shared it with me but it seems I can't see submissions or generally be in control of the form?

    2.Using his log in details I can do this. However I can't seem to search submissions? If I want to find a submission from a particular customer it seems I have to scroll through every submission. Is there a search facility?

    3.Is there a way of creating custom reports choosing the fields we want to see in that report

     

    Regards

     

    J.Newton

    can't can Reports Submissions find scroll
  • Profile Image
    JotForm Support

    Answered by Kevin_G on July 12, 2016 at 10:40 AM

    I have checked the shared form and I can see you've access to view submissions and edit the form: 

    I have checked it and indeed submissions data is showing there, form is showing in the Form Builder as well. 

    Could you please confirm this? 

    Is the issue still there? If so, please provide us more details about the issue,  we will be glad to assist you. 

    Regarding to your second question, I can see it has been answered on another thread, here is the link: https://www.jotform.com/answers/880516 

    Your third question has been moved to this thread: https://www.jotform.com/answers/880620 

    This is to assist you better, so we avoid confusion while assisting you about different questions in the same thread. 

    We will assist you there as soon as possible.