What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    recipient not getting email notification, how to?

    Asked by yvet on July 12, 2016 at 02:04 PM

    recipient not getting email notification, how to?



    This is a re-post of a comment on How to Properly Add, Change, and Test a New Email Recipient Address

    email notification recipient email Getting
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    JotForm Support

    Answered by BDAVID on July 12, 2016 at 02:17 PM

    What is the form you are referring to?  You can check if the recipient email is in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List 

    Make sure to check spam folders also. Let us know if you need more help.