I have discovered that I have not been receiving emails from my form. Can you please help me.

  • americasboardreview
    Asked on July 12, 2016 at 6:29 PM

    My form is located here: http://www.americasboardreview.com/pages/contact-us  I have doublechecked that I have notifications set up and am still having issues. I can see them in jotform, but they never reach my inbox.  Thanks.

  • Chriistian Jotform Support
    Replied on July 12, 2016 at 10:50 PM

    Your email address was added to the bounce list, which is why you are not receiving any email notifications. I have now removed the email address from the bounce list so you should receive the next email notifications successfully.

    For more information on the bounce list and how to remove an address from it using your account, please follow this guide: How to Remove Your Email Address from Bounce List. Regards.