What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I have discovered that I have not been receiving emails from my form. Can you please help me.

    Asked by americasboardreview on July 12, 2016 at 06:29 PM

    My form is located here: http://www.americasboardreview.com/pages/contact-us  I have doublechecked that I have notifications set up and am still having issues. I can see them in jotform, but they never reach my inbox.  Thanks.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Chriistian on July 12, 2016 at 10:50 PM

    Your email address was added to the bounce list, which is why you are not receiving any email notifications. I have now removed the email address from the bounce list so you should receive the next email notifications successfully.

    For more information on the bounce list and how to remove an address from it using your account, please follow this guide: How to Remove Your Email Address from Bounce List. Regards.