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VogelaarAsked on July 13, 2016 at 3:02 AM
Hi, again I have problems wit a changed notification:
https://eu.jotform.com//?formID=61933701378358
The "HUURBODEMS" is the only added row in the notification.
I have added this row between {120x100Goede113} and {100x120Nieuwe}
as you see it is changed to a place chosen by itself ;-)
If this is not working properly, there is no functionality of this "edit form" system at all...
Thanks for helping me out, because I see a lot of nice things I can do with this if it is working as expected!
Best regards
Marco
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Chriistian Jotform SupportReplied on July 13, 2016 at 7:30 AM
You can edit your Notification email as desired. I cloned your form and updated the email notification message and I was able to add the row properly. Just ensure that you have save the changes properly.
If you have updated your notification but it was not reflected on your live form, please try to clear your form cache and see if it will help. You can check this guide for more information: How to Clear Your Form Cache.
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VogelaarReplied on July 13, 2016 at 7:35 AM
Hello Chriistian
I know to save the notification table builder ;-)
Problem is that I insert the row on a special place, saved it, reopend it and it was still on the requested place.
After filling in a survey the notification builder is as shown in the screenshot.
So after a good build securely saved it changed.
Nothing I can do about...
I will try the clear form cache
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Kiran Support Team LeadReplied on July 13, 2016 at 10:13 AM
Please check and let us know if the issue still persists. It might be happening with the particular notification. You may also try creating a new notification to see if that helps.
Please get back to us if you need any further assistance. We will be happy to help.