- wtfmancmonAsked on July 14, 2016 at 05:45 PM
But I can't seem to understand where I am over storage? I am on the free plan but I don't think I'm over storage?
- JotForm SupportKevin_GAnswered on July 14, 2016 at 08:09 PM
This is because you've reached the storage limit, it is about the number of submissions that you can store in your account:
This limit is only for free accounts and you need to delete your oldest submissions in order to avoid getting notified about reached your limits.
You can also download your submissions and all your info and you will not lose your data, here is the link that will help you to download all your data at the same time: How-to-export-all-of-your-data-at-once
You can also avoid deleting your data and upgrading to the storage plan so you will not need to delete your submissions:
Or you can also upgrade to any other plan in our pricing page: https://www.jotform.com/pricing
Hope this helps.