What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
This is because you have currently 501 submissions stored in your account, there is a limit for free accounts and they can only store 500 submissions.
To resolve this, you will need to delete your oldest submissions, otherwise they will be deleted.
You can also download all your data at the same time, forms as HTML, submitted data, uploaded files, here is a guide that will help you to do it, so you do not lose information.
You can also upgrade your account to the storage plan so you will not need to delete your submissions and they will not be deleted automatically by our system.
Hope this helps.