Forms are not reaching my email

  • gspaint
    Asked on July 15, 2016 at 4:46 PM

    My form submissions are not being received in my emails.

    Page URL: http://www.cabinet-painting.ca/contact.htm
  • Kevin Support Team Lead
    Replied on July 15, 2016 at 9:10 PM

    I have checked your email address and I can see it is currently in our bounce list, here is the reason for that: 

    Reason(s) : 554 5.7.0 [internal] sending account

    I would suggest you to follow this guide in order to avoid bouncing: How-to-Prevent-Email-Bouncing-Related-Issues

    In case that note emails are not being received, then you can check your email address if it is in our bounce list and if it is there you can remove it, here is the guide: How-to-Prevent-Email-Bouncing-Related-Issues

    Please test your form and let us know if the issue still persists.