When I subscribe to a paid plan, can I cancel any moment?

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    samwel
    Asked on July 16, 2016 at 09:38 AM

    when I subscribe to a paid plan , which can cancel any moment ?

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    Boris
    Answered on July 16, 2016 at 12:21 PM

    Yes, you can cancel your subscription at any time, and when the already paid period runs out you will not be charged again. Our subscriptions automatically renew after a month, year, or two-years, based on which subscription you have chosen.

    All you need to do is make sure to cancel your subscription when you no longer need the paid status, and to do it before the next billing date for your subscription.

    You can upgrade your subscription by following this guide:

    https://www.jotform.com/help/331-How-to-upgrade-my-account

    You can downgrade your subscription back to free plan by following this guide:

    https://www.jotform.com/help/341-How-to-Downgrade-Subscription-back-to-Free-Account

    If you need any clarifications regarding the above, kindly let us know and we'll be happy to help. Thank you.