How can send the form when it is fill out automatic to my E-mail?

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    Vanenburg
    Asked on July 19, 2016 at 05:30 PM

    Hello,

    How can send the form when it is fill out automatic to my E-mail?

     

    Greetings,

    Fred Grotenhuis

    fred.grotenhuis@casema.nl

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    jonathan
    Answered on July 19, 2016 at 09:48 PM

    Hi Fred,

    By default, the form you create will already have a Notification E-mail setup on it. This way you will recieve email alert every time your form is used.

    Explanation-of-Email-Notification-and-Autoresponder-Settings

    Let us know if you need further assitance.

    Regards

     

  • Profile Image
    Vanenburg
    Answered on July 20, 2016 at 03:45 AM

    Hey,
    Thanks for your quick response.
    I have all the settings as shown are correct.
    But I still get a message if the form is completed and sent.
    I really hope you can help me.
     
    Friendly Regards,
    Fred Grotenhuis
     
    ...
  • Profile Image
    liyam
    Answered on July 20, 2016 at 06:51 AM

    Hello Fred,

    I think what you mean is that you are still not receiving an email if the form is completed and sent, yes?  If so, can you check your spam folder / junk mail folder if the email landed there? So far the emails appear to have been sent properly except for one email address. May I ask if you have this email address to be correct: seretariaat@whgdevanenburg.nl 

    The said email address landed in the bounce list because it appears to be non-existent. Here is the error:  Reason(s) : smtp; 550 Unrouteable address

    Please let us know if you have questions or in need of assistance.

     

  • Profile Image
    Vanenburg
    Answered on July 20, 2016 at 08:45 AM
    Hey,
    Thanks for your comment.
    Have a quick look but the address is correct here, There is
    secretariaat@whgdevanenburg.nl
    Have also looked into the spam, but there is also no mention in.
    I do not know if it's possible that you log on my form and see if everything correctly?
    I would like it to be working because think it's a great form so.
    I hope you can help me.
    Regards,
    Fred 
    -------- Oorspronkelijk bericht --------Van: JotForm Datum: 20-07-16 12:51 (GMT+01:00) Aan: fred.grotenhuis@casema.nl Onderwerp: Re: How can send the form when it is fill out automatic to my E-mail?



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    Answered by

    liyam


    Hello Fred,
    I think what you mean is that you are still not receiving an email if the form is completed and sent, yes?  If so, can you check your spam folder / junk mail folder if the email landed there? So far the emails appear to have been sent properly except for one email address. May I ask if you have this email address to be correct: seretariaat@whgdevanenburg.nl 
    The said email address landed in the bounce list because it appears to be non-existent. Here is the error:  Reason(s) : smtp; 550 Unrouteable address
    Please let us know if you have questions or in need of assistance.
     



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    liyam
    Answered on July 20, 2016 at 09:02 AM

    Hello Fred, 

    As part of the support team, we are able to access the logs of email deliveries to identify issues reported by users.   

    Anyway, I see now the discrepancy, there was a typo on the email address you have entered. The email address in the email alert is missing a letter 'c':

    seretariaat@whgdevanenburg.nl

    So please remove and re-enter the email address in your email notification:

    secretariaat@whgdevanenburg.nl

    You can also just copy-paste the email for you to be sure that the email is correct.

    Thanks.

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    Vanenburg
    Answered on July 20, 2016 at 04:45 PM
    Hello,I want to let you know that everything is working properly.
    Greetings Fred Grotenhuis
    Verzonden vanaf mijn Samsung Galaxy-smartphone.
    -------- Oorspronkelijk bericht --------Van: JotForm Datum: 20-07-16 15:01 (GMT+01:00) Aan: fred.grotenhuis@casema.nl Onderwerp: Re: How can send the form when it is fill out automatic to my E-mail?



    New response received






    A new response has been received:






    Answered by

    liyam


    Hello Fred, 
    As part of the support team, we are able to access the logs of email deliveries to identify issues reported by users.   
    Anyway, I see now the discrepancy, there was a typo on the email address you have entered. The email address in the email alert is missing a letter 'c':
    seretariaat@whgdevanenburg.nl
    So please remove and re-enter the email address in your email notification:
    secretariaat@whgdevanenburg.nl
    You can also just copy-paste the email for you to be sure that the email is correct.
    Thanks.



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    jonathan
    Answered on July 20, 2016 at 06:05 PM

    Thank you for updating us on the status and letting us know all is working now.

    Contact us again anytime should you require further assistance.

    Cheers