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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can send the form when it is fill out automatic to my E-mail?

    Asked by Vanenburg on July 19, 2016 at 05:30 PM

    Hello,

    How can send the form when it is fill out automatic to my E-mail?

     

    Greetings,

    Fred Grotenhuis

    fred.grotenhuis@casema.nl

    send the form notification email
  • Profile Image
    JotForm Support

    Answered by jonathan on July 19, 2016 at 09:48 PM

    Hi Fred,

    By default, the form you create will already have a Notification E-mail setup on it. This way you will recieve email alert every time your form is used.

    Explanation-of-Email-Notification-and-Autoresponder-Settings

    Let us know if you need further assitance.

    Regards

     

  • Profile Image

    Answered by Vanenburg on July 20, 2016 at 03:45 AM

    Hey,
    Thanks for your quick response.
    I have all the settings as shown are correct.
    But I still get a message if the form is completed and sent.
    I really hope you can help me.
     
    Friendly Regards,
    Fred Grotenhuis
     
    ...
  • Profile Image
    JotForm Support

    Answered by liyam on July 20, 2016 at 06:51 AM

    Hello Fred,

    I think what you mean is that you are still not receiving an email if the form is completed and sent, yes?  If so, can you check your spam folder / junk mail folder if the email landed there? So far the emails appear to have been sent properly except for one email address. May I ask if you have this email address to be correct: seretariaat@whgdevanenburg.nl 

    The said email address landed in the bounce list because it appears to be non-existent. Here is the error:  Reason(s) : smtp; 550 Unrouteable address

    Please let us know if you have questions or in need of assistance.

     

  • Profile Image

    Answered by Vanenburg on July 20, 2016 at 08:45 AM
    Hey,
    Thanks for your comment.
    Have a quick look but the address is correct here, There is
    secretariaat@whgdevanenburg.nl
    Have also looked into the spam, but there is also no mention in.
    I do not know if it's possible that you log on my form and see if everything correctly?
    I would like it to be working because think it's a great form so.
    I hope you can help me.
    Regards,
    Fred 
    -------- Oorspronkelijk bericht --------Van: JotForm Datum: 20-07-16 12:51 (GMT+01:00) Aan: fred.grotenhuis@casema.nl Onderwerp: Re: How can send the form when it is fill out automatic to my E-mail?



    New response received






    A new response has been received:






    Answered by

    liyam


    Hello Fred,
    I think what you mean is that you are still not receiving an email if the form is completed and sent, yes?  If so, can you check your spam folder / junk mail folder if the email landed there? So far the emails appear to have been sent properly except for one email address. May I ask if you have this email address to be correct: seretariaat@whgdevanenburg.nl 
    The said email address landed in the bounce list because it appears to be non-existent. Here is the error:  Reason(s) : smtp; 550 Unrouteable address
    Please let us know if you have questions or in need of assistance.
     



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  • Profile Image
    JotForm Support

    Answered by liyam on July 20, 2016 at 09:02 AM

    Hello Fred, 

    As part of the support team, we are able to access the logs of email deliveries to identify issues reported by users.   

    Anyway, I see now the discrepancy, there was a typo on the email address you have entered. The email address in the email alert is missing a letter 'c':

    seretariaat@whgdevanenburg.nl

    So please remove and re-enter the email address in your email notification:

    secretariaat@whgdevanenburg.nl

    You can also just copy-paste the email for you to be sure that the email is correct.

    Thanks.

  • Profile Image

    Answered by Vanenburg on July 20, 2016 at 04:45 PM
    Hello,I want to let you know that everything is working properly.
    Greetings Fred Grotenhuis
    Verzonden vanaf mijn Samsung Galaxy-smartphone.
    -------- Oorspronkelijk bericht --------Van: JotForm Datum: 20-07-16 15:01 (GMT+01:00) Aan: fred.grotenhuis@casema.nl Onderwerp: Re: How can send the form when it is fill out automatic to my E-mail?



    New response received






    A new response has been received:






    Answered by

    liyam


    Hello Fred, 
    As part of the support team, we are able to access the logs of email deliveries to identify issues reported by users.   
    Anyway, I see now the discrepancy, there was a typo on the email address you have entered. The email address in the email alert is missing a letter 'c':
    seretariaat@whgdevanenburg.nl
    So please remove and re-enter the email address in your email notification:
    secretariaat@whgdevanenburg.nl
    You can also just copy-paste the email for you to be sure that the email is correct.
    Thanks.



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    JotForm Support

    Answered by jonathan on July 20, 2016 at 06:05 PM

    Thank you for updating us on the status and letting us know all is working now.

    Contact us again anytime should you require further assistance.

    Cheers