Total submission storage limit for the Free plan

  • Profile Image
    Adath
    Asked on July 20, 2016 at 12:42 PM

    It says I am out of storage but I've used 0 of 100 monthly submissions. Could you help? 

     

    Thanks

  • Profile Image
    Jan
    Answered on July 20, 2016 at 01:57 PM

    Hello Adath,

    I can see that you already reached the submission storage limit which is 500. The error refers to the number of Total Submissions Storage. It is not referring to the monthly submissions.

    Under the Free plan, you only have 500 total submission storage. It means that you can only store up to 500 submissions in your account. You need to delete some submissions in order to free up your submission storage. Here's a guide: How-to-Delete-Form-Submission-Data

    Let us know if you have any questions. Thank you.