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brdftchAsked on July 21, 2016 at 12:23 PM
Instructions in user guide says its in Preference / Advanced, but I must be blind, I can't find it. Can you help?
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John_BensonReplied on July 21, 2016 at 1:33 PM
Unfortunately, this option is not visible in the new menu. Please try opening the Form Builder with the old user interface. Here's a guide:
1. Add the string (&old) in the URL parameter. Here's an example:
https://www.jotform.com//?formID=61995640984169&old2. Now the old interface should show up. You can now refer to this guide: How-to-Hide-Empty-Fields-on-Email-Alerts.
3. If you want to go back to the new user interface, just add (&test) to the URL.
Hope that helps. Thank you.