What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to continue the same time on the countdown timer widget when the form is loaded again?

    Asked by motb276 on July 25, 2016 at 02:44 PM

    i like the count down timer widget............one issue however.............when someone visits my form and lets say the timer starts out at one hour left

     

    then if they visit the form later it starts out at one hour left again

     

    how do we create a sense of urgency for the buyer if the countdown timer starts again from the beginning

     

    also.............what happens on the form or to the form once the timer reaches zero?

    count count down create countdown timer then
  • Profile Image
    JotForm Support

    Answered by Kiran on July 25, 2016 at 04:54 PM

    Unfortunately, the widget cannot be locked to continue the same time even the browser is refreshed. The timer would be restarting if the form is loaded again.

    Using the timer widget on the form displays the countdown as per the time set and does nothing after the time is reached. You may want to check the Global countdown widget that controls the submission of the form.

    http://widgets.jotform.com/widget/global_countdown

    Once the time is reached, based on the setting on the widget the form can be auto submitted or block the submission.

    Not sure if this helps, but you may restrict the user for multiple submissions you may limit by using the cookies/IP/unique field from the form Preferences.

    https://www.jotform.com/help/137-How-to-limit-submissions-in-a-form

    That is the form can be auto-submitted by using Global countdown submission and can be restricted to submit again.

    Hope this information helps! 

  • Profile Image

    Answered by motb276 on July 26, 2016 at 01:17 AM

    seems to have the same issue because when someone refreshes the page.............the countdown timer resets itself

  • Profile Image
    JotForm Support

    Answered by beril on July 26, 2016 at 03:15 AM

    Yes, the global countdown widget also resets the time if you refresh the page. Unfortunately, there is no way to continue to the same time when you refresh the page. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.