- Access2LearnAsked on July 26, 2016 at 06:17 AM
Until recently, notification emails have been coming through to our email address without any issues, however since Friday they are no longer coming through. I have added your email addresses to Outlook Safe Senders, and also added the following to Office 365:
Help :-)Page URL:
- JotForm UI DeveloperberilAnswered on July 26, 2016 at 07:52 AM
We are sorry for the inconvenience that may have caused. Your email address, firstname.lastname@example.org is IN our bounce list.
Reason(s) : smtp; 550 relay not permitted.
I removed it from the bounce and unsubscribe lists.
In the future, if you have similar problems you can also remove your email address from bounce list on your side.
If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.
- Access2LearnAnswered on July 26, 2016 at 08:09 AM
That's great, many thanks!