What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to submit the form, stuck on 'Please wait..' message

    Asked by praepilai on July 26, 2016 at 07:45 AM

    please wait

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    JotForm Support

    Answered by John_Benson on July 26, 2016 at 10:37 AM

    Are you having trouble submitting the form? I opened your form (https://www.jotform.com/62072604072447) and I did a test submission. I was able to submit it properly. Here's the screenshot of the Thank You page:

    Is this form embedded on a webpage? If yes, then can you please try embedding the form again using the Iframe method. Here's a guide: Getting-the-form-iFrame-code

    If you are talking about a different issue, let us know so that we can further assist you. Also, please provide more information about the issue. Thank you.