Form submissions are not being emailed.

Login
Login with your Google account
OR
Username
Password
Forgot password?
Forgot Password? Enter your username or email
Go back
Sign Up
Sign up with Google
OR
Username
Email
Password
Confirm Password
I agree to the Terms of Service and Privacy Policy.
By clicking "Create My Account" you agree our Terms of Use and Privacy Policy.

iibnali
Asked on July 26, 2016 at 05:16 PM
Hi,

I noticed today that form submissions are not being emailed. This issue seems to have started today.

Even when I tried sending a test from the form, it was never delivered to my address

Are you guys having issues?

Thanks
Page URL:
https://form.jotform.com/52597083600153
JotForm Support

Chriistian
Answered on July 26, 2016 at 10:03 PM

Your email address was added to the bounce list, which is why you are not receiving the email notifications. I have now removed your email address from the bounce list so you should receive the next email notifications successfully.

You can also check on your account if an address is in the bounce list. Here's how: How to Remove Your Email Address from Bounce List. Regards.
kevintaw
Answered on July 27, 2016 at 12:08 AM

same here, not in the bounce list but not received email.

http://prntscr.com/by0bx1
JotForm Support

Chriistian
Answered on July 27, 2016 at 01:14 AM

Hello @kevintaw. To better assist you, I have moved your question to a new thread. Please follow this link to view it: https://www.jotform.com/answers/891332. Regards.