Form submissions are not being emailed.
- iibnaliAsked on July 26, 2016 at 05:16 PM
Hi,
I noticed today that form submissions are not being emailed. This issue seems to have started today.
Even when I tried sending a test from the form, it was never delivered to my address
Are you guys having issues?
Thanks
- JotForm SupportChriistianAnswered on July 26, 2016 at 10:03 PM
Your email address was added to the bounce list, which is why you are not receiving the email notifications. I have now removed your email address from the bounce list so you should receive the next email notifications successfully.
You can also check on your account if an address is in the bounce list. Here's how: How to Remove Your Email Address from Bounce List. Regards.
- JotForm SupportChriistianAnswered on July 27, 2016 at 01:14 AM
Hello @kevintaw. To better assist you, I have moved your question to a new thread. Please follow this link to view it: https://www.jotform.com/answers/891332. Regards.