- Don KnolesAsked on July 27, 2016 at 01:20 PM
None of the forms on our website are working. When they fill them out we do not get them.Page URL:
- JotForm SupportBDAVIDAnswered on July 27, 2016 at 02:38 PM
Upon checking one of your form, I can see that the recipient email was in bounce list:
Please check if the recipient of your other forms are in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
In addition to this, you may whitelist our domain names, if the issue continues, as we use Amazon SES method for "firstname.lastname@example.org" sender. Here are our domain names:
Let us know if you need more help, we will be glad to assist you.