The submissions data: replaced by # char

  • BLADEOFGRASS
    Asked on July 29, 2016 at 9:13 AM

    This morning, while downloading records recorded in Jotform on July 28, we found several with spurious characters in several fields.

    Jotform Thread 893667 Screenshot
    Page URL: https://form.jotform.com/52924830648967
  • beril JotForm UI Developer
    Replied on July 29, 2016 at 10:37 AM

    Apologies for the inconvenience. There was a problem which caused the replacement of some characters in your submission data to # char. This issue has now been fixed. You should receive new submissions without any issues. I have also forwarded this to our developers to have it checked and fixed. We will update you on this thread as soon as this has been fixed. By the meantime, you can check those submissions from your email history. Please check the guide below for more information:

     https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History 

  • eee Chief Technology Officer
    Replied on August 2, 2016 at 8:18 AM

    Hey,

    Problem has been fixed,

    Kindest Regards,

    - Ertugrul.