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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Keep getting this error - Sorry! Only one entry is allowed

    Asked by NRAA on July 29, 2016 at 10:14 AM
    Sorry! Only one entry is allowed. Multiple submissions are disabled for this form.
    Multiple submissions are disabled for this form.
    Page URL:
    https://submit.jotform.us/submit/62095459557165/

    message one entry is allowed one entry submissions strict check check cookies and IP
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    JotForm Support

    Answered by John_Benson on July 29, 2016 at 11:27 AM

    I believe you are referring to this form (https://www.jotform.us/form/62095459557165).

    You are getting this error message because the Unique Submission option is set to "Check cookies and IP". The form is on Strict Check mode. It means that the user that is using the same browser and same IP can only submit once. This option can be changed in the Preferences menu. You can set it to "No Check" to disable the Unique Submissions function.

    Click the Preferences in the Form Builder.

    Go to Advanced tab and you'll see the Unique Submission option.

    I was able to submit the 1st test submission in your form. However, when I try completing your form again, I got the same error. 

    Please check this very helpful guide: How-to-Set-Unique-Submissions-on-a-Form

    Let us know if you need any clarifications. Thank you.