What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can't get my payment field to work with my form!

    Asked by Haikugod on July 31, 2016 at 11:23 PM

    Please help!



    Page URL:

  • Profile Image
    JotForm Support

    Answered by Chriistian on August 01, 2016 at 04:34 AM

    I cloned your form and sent a submission. During my test, I was able to submit the form without any issues and redirect to Paypal for the payment.

    Are you unable to submit the form that is embedded on your webpage? To resolve this issue, you will need to use the iFrame embed code to embed the form to your page. Here's how: Getting the form iFrame code.

    If the issue persists, please let us know.