I am not receiving email notifications when a new form has been submitted

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    gailhillis
    Asked on August 02, 2016 at 12:14 PM
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    Jan
    Answered on August 02, 2016 at 01:38 PM

    The reason why you are not getting the notification is because your email address is in the bounce list. 

    I already removed it from the list. You may want to whitelist our mail servers and IP addresses. Please check this guide as well: How-to-Prevent-Email-Bouncing-Related-Issues

    If you have any questions, let us know. Thank you.

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    jvedel
    Answered on August 02, 2016 at 04:44 PM

    The same problem for me

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    Nik_C
    Answered on August 02, 2016 at 06:03 PM

    I have checked your account and you currently don't have any form so I was unable to find any email alerts that I could check.

    Please create a separate thread with your issue so we can respond to you faster.

    Thank you