- brycereikiAsked on August 02, 2016 at 04:57 PM
Have noticed in the last week or two that I'm not receiving email for any form when it's been completed. The only way I know is that I have your app on my phone, so I'm seeing the notification. This is beginning to impact my business. My email hasn't changed. I did check specifically the workshop registration form and Reiki I and II form to verify the email was correct. I'm not certain what to do next and would appreciate any assistance.
- JotForm SupportNik_CAnswered on August 02, 2016 at 06:27 PM
Your email address was in our bounce list for the following reason:Reason(s) : smtp; 552 5.2.0 PTJY1t0044phVRk01 - PTJY1t0044phVRk01TJYF2
I have removed your email from our bounce list and you should be able to receive notifications now.
Please take a look at this guide on how to setup email alerts to prevent email bouncing issues.
Let us know if you need more information.