What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    No submissions emails received since 28/7

    Asked by bartellas on August 03, 2016 at 02:38 AM

    Our last submission received was 28/7 at 08:52:27 even though we have had 29 bookings.  Also not receiving submissions for any of our other forms.  Please can someone look into this.

    PROBLEM SOLVED - MY EMAIL WAS ON YOUR BOUNCE LIST AND I FOLLOWED THE INSTRUCTIONS TO REMOVE IT!

    Page URL:
    https://form.jotformeu.com/jsform/40276090702347

    Emails Submissions submissions emails receiving can for
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    JotForm Support

    Answered by beril on August 03, 2016 at 04:34 AM

    We are glad to hear that the issue has been resolved for you. In the future, if you have similar problems you can also remove your email address from bounce list on your side.

    https://www.jotform.com/help/262-How-to-remove-your-email-address-from-bounce-list

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.