No submissions emails received since 28/7

  • bartellas
    Asked on August 3, 2016 at 2:38 AM

    Our last submission received was 28/7 at 08:52:27 even though we have had 29 bookings.  Also not receiving submissions for any of our other forms.  Please can someone look into this.

    PROBLEM SOLVED - MY EMAIL WAS ON YOUR BOUNCE LIST AND I FOLLOWED THE INSTRUCTIONS TO REMOVE IT!

    Page URL: https://form.jotformeu.com/jsform/40276090702347
  • beril JotForm UI Developer
    Replied on August 3, 2016 at 4:34 AM

    We are glad to hear that the issue has been resolved for you. In the future, if you have similar problems you can also remove your email address from bounce list on your side.

    https://www.jotform.com/help/262-How-to-remove-your-email-address-from-bounce-list

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.