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  • Profile Image

    Test email not being delivered

    Asked by FIT_forms on August 04, 2016 at 04:42 AM

    When working on a form, if I test the Email Notification, no email is delivered.

    My default email address: richard_ota@fitnyc.edu.

    This feature has always worked in the past.

    Thank you.

    Page URL:
    https://form.jotform.com/62149324008955

    email notification email test email
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    JotForm Support

    Answered by Welvin on August 04, 2016 at 09:21 AM

    I think you've figured it out already. There were failed logs in our system, but your recent tests are all sent to your email address. Please check your spam folder and make sure to whitelist Jotform and add noreply@jotform.com to your safe sender/contact list.

    Here's how to view your form email history: https://www.jotform.com/help/293-How-to-view-all-your-form-Email-History