What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    No available upload space

    Asked by ABCASystems on August 04, 2016 at 06:29 AM

    Hello please can you help

    I appear to have ran out of upload space despite deleting a vast amount of submissions. 

    Please can you advise how I can free the upload space.

    Thank you

    Screenshot
    upload space upload limit upload limit space storage limit no available
  • Profile Image
    JotForm Support

    Answered by John_Benson on August 04, 2016 at 10:45 AM

    I checked your forms and I can see thatthere are still a lot of uploaded files in the submissions. Please check these 2 forms:

    DTH QA Inspection Form - https://www.jotformeu.com/form/43093591975365
    DTH QA Inpection Post Install - http://www.jotformeu.com/form/61042468705353

     

    Please take note that you need to delete the submission that has attachments or uploads in order to clear up your storage space. Here's a guide: How-to-Delete-Form-Submission-Data

    Please don't forget to delete the forms in the Trash folder.

    Let us know if the storage space is still not updated after this. Thank you.