What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Conditions get messed up

    Asked by bbrnroseville on August 05, 2016 at 12:01 PM

    I have an invitation form that gets filled based on when our member selects their name. When I add new members and order them alphabetically, you'll see how it got all messed up. Is this a result of changing them, reordering them or something else. Help! This is a pain to fix!

     

    http://screencast.com/t/JDquFvwOV4

    Page URL:
    https://form.jotform.com/bbrnroseville/guest-invitation

    invitation form name all and
  • Profile Image
    JotForm Support

    Answered by BJoanna on August 05, 2016 at 01:53 PM

    I have checked conditions of the form you provided and they look correct now. 

    It seems that you were able to resolve your issue. Did you have to redo your conditions? 

    I was also not able to replicate mentioned issue on my cloned form. I have added new members and change the order of existing members (inside of dropdown field), but conditions were not changed. Each time data for member that is selected is shown on the form, like it is set inside of conditions. 

    If you are still experiencing same issue, please provide us steps how to replicate that issue.

    Let us know if you need further assistance.