Paypal payment not working

  • theagalotkey
    Asked on August 6, 2016 at 6:43 AM

    hay! i setup a payment form whit paypal, but when im going to preview and try to buy, i get this massage: This feature is only available to Business and Premier Accounts.

    what should i do to fix it?

    Page URL: https://www.jotform.me/form/62177302864457?preview=true
  • Jan
    Replied on August 6, 2016 at 9:38 AM

    I opened your form and I did a test submission. However, I wasn't able to replicate the issue. I was able to submit the form and the PayPal page shows up.

    Paypal payment not working Image 1 Screenshot 20

    Are you using PayPal, PayPal Express or PayPal Pro? Please check these helpful guides:

    PayPal-Forms
    Difference-Between-PayPal-PayPal-Pro

    If you are using PayPal Express, you need to have a Business PayPal Account. Please check this guide: Configuring-PayPal-Express-Integration

    Hope that helps. Thank you.