What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form is not displaying correctly in Chrome or Safari

    Asked by gaintheedge on August 09, 2016 at 11:47 AM

    I'm not sure what is happening. My form displays correctly in Firefox, but not in Chrome or Safari. Here's the page it's embedded on - http://enlightenedprofits.com/jotform/

    Any help appreciated.

    Thanks.

    Page URL:
    http://enlightenedprofits.com/jotform/

  • Profile Image
    JotForm Support

    Answered by Jim_R on August 09, 2016 at 01:44 PM

    Hello @gaintheedge - I checked your website on both Chrome and Safari (even tried with Firefox just to be sure) and it loaded just fine. I also tried it with the stand alone version https://jotform.com/53335580827157 and that worked too without issues.

    Chrome 52.0.2743.116m (64-bit) on Windows 10

    Safari 10 on Sierra

    Are you still having this same issue until now? If so, we'd appreciate it if you could share us a screenshot of how your form looks like from your end. Please don't attach it from your email, go to your thread here https://www.jotform.com/answers/901907 and attach it from there (here's how).

    And if there are any special steps we need to take to replicate the problem, any additional info will be helpful. Hoping to hear from you soon.