What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Autoresponder: How to remove pre populated hidden fields from Autoresponder email

    Asked by GrandchesterMeadows on August 10, 2016 at 03:05 PM
    Secondly, I just wanted to suggest that us users be able to edit the form fields in the “send on edit” feature and not have them be the same as the auto-responder. For example, it would be nice if I could hide fields that are hidden in the form from the auto-responder, but have them show up in the “send on edit” response. Also, would be nice if we could customize the “send on edit” subject line for those emails. 
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    JotForm Support

    Answered by BJoanna on August 10, 2016 at 03:28 PM

    If you have some fields on your form that are populated and hidden and you do not want that those fields are shown inside of Autoresponder email, then you can simply remove those fields and values of those fields from Autoresponder email table. 

    Considering that you want that data from hidden fields is shown in Autoresponder email when you edit your form, I would suggest you to create one additional Autoresponder email inside of your form. On first Autoresponder you will remove hidden fields and second will have all fields. Then you can use conditional login to send first Autoresponder email when your user submit the form and second when you edit and resubmit the form. 

    How to Send Email Based on Selection 

    In this case you would also be able to different Email Subject of Autoresponder emails. 

    Hope this will help. Let us know if you need further assistance.

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    Answered by GrandchesterMeadows on August 10, 2016 at 08:38 PM

    OMG! can't believe I have never noticed that before.

    literally, jot forms life changing.

     

    THANK YOU THANK YOU THANK YOU