What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Remove USD DESCRIPTION in Authorize.net widget.

    Asked by sarahahmad on August 11, 2016 at 03:00 AM

    Hi, I'm trying to remove USD DSC. from the paypal widget but it's of same class so I'm unable to remove it.

    It looks unprofessional that's why its critical  to remove.

    I read similar threat where to said to download the source code, but once I download the source code then what's next step? It confused me.

    Another thing I thought to make a white box in text filed and then using CSS place it on usd, dsc place to hide it. but then the issue will be it will be misplaced on mobiles.

     

    P.S. I also need a middle name place in paypal widget.

     

    Please help me out in this regard.

    Looking forward

    Page URL:
    https://www.jotform.me/form/62231752570451?

    USD PayPal widget in remove USD
  • Profile Image
    JotForm Support

    Answered by Chriistian on August 11, 2016 at 04:52 AM

    Once you download the source code, you will need to host the code on your own server. If you do not have a server however, I believe I found a workaround on how to hide the USD Description using CSS only. Just inject the custom css code below to your form.

    #cid_47 {

        margin-top: 0;

    }

    .form-sub-label[for="input_47_donation"] {

        color: #d5eef3;

        background: #d5eef3;

        margin-top: -17px;

        position: absolute;

    }

    What this does is it hides the description by changing its color to look the same as the background. Then I just overlayed the description box over the USD to hide it. This fix should apply both on mobile and on pc.

    It appears that you are using Authorize.net as your payment processor, not Paypal. Unfortunately it is not possible to add a Middle Name field in Authorize.Net nor in Paypal. Overlaying a custom textbox does seem like a viable alternative, but you will not see the textbox on your Authorize.net account. You will only see this on your jotform submissions page.

    If you need further assistance, please let us know.
    Regards.

     

  • Profile Image

    Answered by learningroots on August 11, 2016 at 09:13 AM
  • Profile Image

    Answered by learningroots on August 11, 2016 at 09:39 AM
  • Profile Image

    Answered by learningroots on August 11, 2016 at 09:41 AM

    Hi, thanks alot this helped me.

    I have 2 more questions, I have placed a box of last name - applied CSS and brought it in authorize.net widget field. But I'm afraid only that box is not mobile responsive.

    I tried to apply media query on it but nothing helped. Please suggest some thing.

     

    2nd Issue is the submit button is not working. I read some threads about iframe-but didn't know what's it and how to work with it. 

    Please correct the button issue.

     

    Many thanks

  • Profile Image

    Answered by sarahahmad on August 11, 2016 at 09:46 AM
    Hi, thanks alot this helped me.
    I have 2 more questions, I have placed a box of last name - applied CSS and
    brought it in authorize.net widget field. But I'm afraid only that box is
    not mobile responsive.
    I tried to apply media query on it but nothing helped. Please suggest some
    thing.
    2nd Issue is the submit button is not working. I read some threads about
    iframe-but didn't know what's it and how to work with it.
    Please correct the button issue.
    Many thanks
    Sent with MailTrack

    ...
  • Profile Image
    JotForm Support

    Answered by beril on August 11, 2016 at 10:58 AM

    @learningroots

    I've created a separate thread for you, so anyone in the support staff will be able to assist you with your specific requirement. Please follow up there:

    https://www.jotform.com/answers/903842

    https://www.jotform.com/answers/903843

     

  • Profile Image
    JotForm Support

    Answered by beril on August 11, 2016 at 11:14 AM

    @sarahahmad

    If you could please create a new thread with a description of what you are trying to accomplish, we will be happy to help.